Mersin Academy Hospital

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Patient Visits

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Dear Visitors,

As Mersin Academy Hospital, we are aware of how valuable your support is during the treatment process of our patients. Quality time spent with your loved ones is one of the most important elements that lift their spirits.

Our Visiting Regulation rules, which are applied to ensure the medical safety of our patients and protect their right to rest, are detailed below. Thank you for your knowledge and sensitivity.

Mersin Academy Hospital

Quick Visit Guide

Check out our important rules in 5 seconds.

Visiting Hours

From 10:00 to 22:00

Hygiene Barrier

Disinfectant Use is Mandatory

Person Limit

Maximum 2 People at the Same Time

Food Safety

No outside food accepted

Detailed Rules and Protocols

Every detail has been considered for the safety of your patient.

Hand Hygiene

Be sure to use disinfectant before and after contact with your patient. This simple step reduces the risk of infection by 80%.

Food Control

Any foodstuff without the approval of a physician and dietitian is not accepted into the rooms.

Silence Policy

Patients are asked to speak in a whisper to respect their sleep and rest hours.

Child Visitors

Visitors under the age of 12 are not considered suitable to protect the immune system of children.

Companion Limit

With the approval of the physician and only 1 companion is allowed. It is mandatory to carry a companion ID.

Intensive Care

Visits are made once a day, with the approval of the physician, for 5 minutes, accompanied by protective clothing.

Flower Reception

Dried flowers or cards can be sent instead of live flowers with soil and water.

Visitor Pass

It is a security requirement that the card given at the entrance is hung around your neck in the hospital.

Photo & Video

Unauthorized visual recording is strictly prohibited for the privacy of other patients.

Frequently Asked Questions

You can find all the details about your visit here.

Can I see patients outside of visiting hours?
No, the hours are fixed in order to protect the treatment and rest hours of the patients.
Can I accompany my patient?
With the approval of the physician and only 1 person can stay as a companion.
Is there language support for international patients?
Yes, we have translation services in English, Arabic and Russian.
Is there a fee for valet service?
Valet and parking are free for the first 30 minutes in our hospital.
How can I get information from my patient in intensive care?
Information is given face-to-face by the physician to the first-degree relative once a day.

Transportation Information

Bus: Lines 11, 23, 34

Minibus: Pozcu-University Line

Taxi: Vehicles are available 24 hours a day at the entrance of the hospital.

Contact Desk

Call Center: 444 56 51

Concierge: The information desk on the ground floor is available 24/7.

For your questions, you can call our main switchboard or get support from our reception.

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